The blanket was reasonably priced and came quickly although therewas a bit of frustration on my part re: the calculated shipping by zip code on the product page was $6 less than what showed on my checkout (same zip in Seattle).

I put in my review that I thought this was misleading and not a great customer experience.  Jake from customer service reached out within hours (!) to apologize for the discrepancy and refund me the difference.  He assured me he would share this concern with leadership and they would look into it. 

I was blown away by his customer service - we used to say at Nordstrom - it is the "sale after the sale" that really counts. The fact that my feedback was acknowledged and acted upon in a timely, kind, engaged manner has made this a 5-star experience.  Well done and much appreciated. Thank you.

Excellent product. Very sturdy - better than the cheap flimsy ones at the stores.

Good moving pads good company service,what more can I say!